My brain can BITE ME
Feb. 23rd, 2005 02:16 pmOkay, people. If we are doing fast food, and you want to tell me something in that environment, YOU MUST FOLLOW THESE RULES:
RULE 1
You must speak LOUDLY and CLEARLY. You have to be louder than all other sounds. If you aren't, I might not even realize that you're speaking. And even if I know you're speaking, it can be hard to understand. For example, you might say, "Clean out the meat pot," and all I hear is, "ean ou ee ot." Then I spend two minutes re-running the noise in my head until it makes sense. (Well, actually, I might hear all the sounds, but they won't make sense, even if I do. It's like you're speaking another language.)
It wastes your time AND mine if I have to ask you to repeat things three times.
LOUDLY. And don't bloody mumble, it makes things harder.
RULE 2
If it's at all possible, FACE ME. Or turn your head in my direction. The worst position ever is facing away from me, especially into something that's making noise. Most people would have a problem with that anyway.
It really helps a lot if I can see your facial expressions, the movement of your lips, the directions you look in. I need visual clues.
RULE 3
And if you have your hands free, PLEASE GESTURE. It'll speed things up a lot. If I hear, "ean ou ee ot," I may not know what that means, but pointing to the meat pot gets me half-way there. Ultimately, you save several minutes by taking a few seconds to gesture.
Thank you. This has been a Public Service Announcement
RULE 1
You must speak LOUDLY and CLEARLY. You have to be louder than all other sounds. If you aren't, I might not even realize that you're speaking. And even if I know you're speaking, it can be hard to understand. For example, you might say, "Clean out the meat pot," and all I hear is, "ean ou ee ot." Then I spend two minutes re-running the noise in my head until it makes sense. (Well, actually, I might hear all the sounds, but they won't make sense, even if I do. It's like you're speaking another language.)
It wastes your time AND mine if I have to ask you to repeat things three times.
LOUDLY. And don't bloody mumble, it makes things harder.
RULE 2
If it's at all possible, FACE ME. Or turn your head in my direction. The worst position ever is facing away from me, especially into something that's making noise. Most people would have a problem with that anyway.
It really helps a lot if I can see your facial expressions, the movement of your lips, the directions you look in. I need visual clues.
RULE 3
And if you have your hands free, PLEASE GESTURE. It'll speed things up a lot. If I hear, "ean ou ee ot," I may not know what that means, but pointing to the meat pot gets me half-way there. Ultimately, you save several minutes by taking a few seconds to gesture.
Thank you. This has been a Public Service Announcement